Troubleshooting & FAQs

4.1 Common Issues & Fixes #

• Device not connecting to WiFi?
  • Ensure your phone is on a 2.4GHz WiFi network.
  • Restart your router and try again.
  • Move the controller closer to the router.
• Heater not turning on?
  • Check if the power supply is connected properly.
  • Verify that the temperature setting is higher than the current pool temperature.
  • Inspect the temperature sensor connection.
• Inaccurate temperature readings?
  • Make sure the sensor is fully submerged in water.
  • Check for any debris or buildup affecting the sensor.

4.2 Resetting the Lumi Heater Controller #

1. Hold the reset button for 10 seconds until the LED blinks.
2. Reconnect the device to the Illuminex App following the setup steps.

4.3 Contact & Support #

• Email: infot@illuminexpool.com