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Frequently Asked Questions
Quick answers to the most common product questions from pool professionals and homeowners.
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AquaDive Robotic Pool Vacuum
AquaSkim Solar Pool Surface Cleaner
AquaGlow RGBW LED Pool Light
AquaChlor Salt Chlorine Generator
AquaPump VSF Variable Speed Pump
AquaClear Cartridge Filter
AquaCrystal Sand Filter
AquaHeat Inverter Pool Heat Pump
Lumi Touch Panel & Heater Controller
AquaDive Robotic Pool Vacuum
Does it require installation or setup?
How do I clean and maintain the AquaDive Robotic Pool Vacuum?
How often should I use the AquaDive Robotic Pool Vacuum?
What is the difference between wired and wireless operation?
Can I use the AquaDive Robotic Pool Vacuum in a saltwater pool?
Does the AquaDive Robot Vacuum with 3D Mapping clean the walls and waterline?
How does the 3D mapping feature work?
Is the AquaDive suitable for all pool shapes and sizes?
Can I control it with my smartphone?
How long does it take to clean a pool?
How many motors does the AquaDive have?
AquaSkim Solar Pool Surface Cleaner
What is the Illuminex AquaSkim Surface Skimmer?
Where can I purchase the AquaSkim Surface Skimmer?
Does the AquaSkim reduce the need for pool chemicals?
Is the AquaSkim suitable for all pool types?
What is the battery life and charging time?
What safety features does the AquaSkim have?
Does the AquaSkim work in shallow water and beach entry pools?
Can the AquaSkim navigate around obstacles in the pool?
How does the trash full detection feature work?
How does the AquaSkim connect to the Illuminex App?
AquaGlow RGBW LED Pool Light
What makes AquaGlow different from other pool lights?
Does AquaGlow work with my existing pool setup?
How long is the cable on the AquaGlow light?
Can I control AquaGlow with a remote or an app?
Does AquaGlow support pure white light?
What voltage and power does AquaGlow use?
Is the light durable and safe for long-term use?
How does AquaGlow integrate with pool automation systems?
Can I install AquaGlow myself, or do I need a professional?
AquaChlor Salt Chlorine Generator
Is the AquaChlor compatible with all pool types?
What are common troubleshooting steps?
Can the AquaChlor system be used in cold weather?
How often should I clean the AquaChlor cell?
How do I clean the cell?
How much salt does the AquaChlor need?
AquaPump VSF Variable Speed Pump
What sets the AquaPump VSF apart from other pool pumps?
Is the AquaPump VSF compatible with my existing pool plumbing?
Can I control the pump remotely?
What HP options are available?
Does it qualify for energy rebates?
AquaClear Cartridge Filter
How often should I clean my AquaClear cartridge filter?
What size AquaClear filter do I need?
Can I use AquaClear with a saltwater pool?
AquaCrystal Sand Filter
How often should I backwash my AquaCrystal sand filter?
How often do I need to replace the sand?
What type of sand should I use?
AquaHeat Inverter Pool Heat Pump
How efficient is the AquaHeat Inverter?
What size heat pump do I need?
Can the AquaHeat run in cool weather?
Is it WiFi controlled?
Lumi Touch Panel & Heater Controller
What does the Lumi Touch Panel control?
Does the Lumi Heater Controller work with my existing heater?
Can I run automations and schedules?